How to leave Worldpay
Worldpay (owned by Global Payments since January 2026) is the UK's largest legacy acquirer. Most exits are slow, contracts auto-renew, and terminals must be returned. Here is the working process for leaving cleanly.
Contract specifics
- Notice period
- 90 days written notice in most contracts; some older contracts require 6 months.
- Exit fees
- Often £200 to £500 per terminal as a "service termination fee". Auto-renewed contracts terminated mid-period attract early-exit penalties.
- Terminal return
- Terminal must be returned to a Worldpay-specified address. Damage is charged. Keep the despatch receipt as proof of return.
What typically happens
Most leavers underestimate notice. Send written notice immediately by recorded delivery; specify exact end date. Worldpay tends to confirm the cancellation but continues to debit until the end of notice. Disputes are best raised in writing as the cancellation progresses, not after.
Where merchants typically move
- Dojo Go Max (hospitality, retail with strong volume)
- SumUp Solo (small / mobile)
- Square Terminal (independents)
- Specialist brokers for £25k+ monthly volume
Watch outs
- Auto-renewal is the most common trap; check the contract anniversary.
- Some Worldpay terminals are bundled with PoS contracts that exit separately.
- Settlement of the last days' takings can lag the contract end; track this.
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Get quotes →MerchantHQ is owned and operated by Best Business Loans Ltd, directed by Oliver Mackman. Last updated: . We do not get a benefit from you leaving any specific provider; if you read corrections needed, tell us at editorial@merchanthq.co.uk.
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